Vertu Ducati Sunderland
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- Based on 17 verified purchases in the last 3 months
Vertu Ducati Sunderland Verified Purchases
Total Active Purchases:
46
(Verified: 46)
The experience at Ducati Sunderland was great because it all came together at the right time
Hello Thomas,
Thank you for sharing your wonderful experience at Ducati Sunderland! We're so happy that everything fell into place and made your visit a success.
Kind regards, Liza
Great service, I would highly recommend!!
Hello Craig,
We're pleased to hear you had a great experience with us! Thank you for taking the time to share your positive feedback.
Kind regards, Liza
I'd definitely recommend Ducati Sunderland to friends and family because my individual overall experience was 10/10
Hello Jason,
We're so happy to hear that your experience at Ducati Sunderland was a perfect score! It's fantastic to know that you had such an amazing time, and we're grateful for the opportunity to have served you.
Kind regards, Keith.
I'd definitely recommend Ducati Sunderland because Neil Coates the salesman goes above and beyond all expectations to help.Over all its excellent service from all team Ducati Sunderland
Hello Alan,
We're so happy to hear that our team, including Neil Coates, provided an exceptional experience for you. Your satisfaction is our greatest reward, and we appreciate your loyalty and recommendation of Vertu.
Kind regards, Dean.
The bike had obviously not been road tested by Ducati Sunderland as it was stalling at low speed and loosing power under accelaration with frequent EML warning light flashing. The issues were caused by a faulty aftermarket quickshifter that is fitted to the bike. No effort has been made to contact me, replace the faulty quickshifter or otherwise compensate me for the inconvenience this has caused. Not great.
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Ducati Sunderland.
Danielle
My experience at Ducati Sunderland could have been better because i bought a motorcycle less than 3 years old and was told it would have its fuull recommended scheduled service before i had it delivered. to maintain its 3 year warranty that would need to be completed by the dealership which i what i was told and expected. when i received the bike and inquired regards the service i was told it had been to a local garage for an"oil service" this is completely unacceptable and i have registered complaint until it is resolved. they have said they would get it serviced at KTM dealership which i still wait and chase weekly to no avail yet.
Hello Steven,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Ducati Sunderland. Danielle
Contact
Location
Hours
Closed
Tuesday
9:00am - 6:00pm
Wednesday
9:00am - 6:00pm
Thursday
9:00am - 6:00pm
Friday
9:00am - 6:00pm
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:00pm
